KU's Expectations of Agents
Guiding our international students through the application process is an important responsibility. As such, we have high standards and expectations for our official agents.
The University of Kansas selects overseas agents carefully and will only work with companies and individuals who meet our high standards of professionalism and service. The guidelines below summarize our expectations for agents.
Our expectations for our agents
Our agents must:
- act with integrity, honesty, reliability, good faith and professionalism at all times
- provide accurate, clear and unambiguous information to students at all stages of the application process
- maintain accurate and comprehensive records of any applicants they assist
- comply with all reasonable and lawful instructions of the University
- obtain all necessary permits, licenses, permissions and approvals necessary and advisable for their business in the country or countries in which they operate
- comply with all applicable laws and regulations within their countries of operation as well as any United States laws relating to their interactions with higher education providers in the U.S.
- establish and maintain a good working relationship with the British Council (where applicable) for the promotion of U.S. education and culture
- keep up-to-date information and materials on U.S. higher education and on the University of Kansas
Our agents must not:
- make offers of admission or scholarships on behalf of the University
- enter into any contract or agreement on behalf of the University
- misinform or mislead applicants, even by way of omission
- defame or inaccurately convey the reputation or interests of any higher education institutions
- allow any interests to conflict with their responsibilities towards the University
- disclose any confidential information (as defined by the University of Kansas) to any third party
- assign any of their duties, as agreed with the University, to any third parties, including the provision of student accommodation